VFPCK recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on www.vfpckonline.com and other offline sources.
www.vfpckonline.com is a property of Vegetable and Fruit Promotion Council Keralam (VFPCK), a Company registered under Section 25 of the Indian Companies Act 1956, having a registered office at Mythri Bhavan, Near Doordarshan Kendra, Kakkanad, Kochi- 682037.
Information we collect
Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address.
Payment and billing information. We might collect your billing name, billing address and payment method when you place an order. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website.
The information you post. We collect information which you post in a public space on our website or on a third-party social media site belonging to www.vfpckonline.com
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways
We collect information directly from you. We collect information directly from you when you register. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
Use of your personal information
We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use the information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.
We use information for security purposes. We may use the information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use the information to send you transactional communications. We might send you SMS about offers and products available on our website.
We use information as otherwise permitted by law.
Email / SMS
We will send email to you only if you forget your password and request for the reset link. We will still be sending you transactional messages through SMS about your purchases.
Third party sites
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Address of the Grievance Officer
Chief Executive Officer, VFPCK, Email: firstname.lastname@example.org
Vegetable and Fruit Promotion Council Keralam (VFPCK) takes reasonable efforts to ensure that material(s) contained in this portal is correct. However, we give no warranty and accept no responsibility for the accuracy or the completeness of the material(s). We also reserve the right to make changes as deemed appropriate, from time to time.
Vegetable and Fruit Promotion Council Keralam (VFPCK) is not responsible for the content or reliability of any websites linked to from this site, and cannot accept liability for any damage or loss arising from reliance on such websites. Links to third party information should not be taken as an endorsement of any kind. It is also not guaranteed that these links will work all of the time.
This disclaimer is applicable to Vegetable and Fruit Promotion Council Keralam (VFPCK) based at Kakkanad, Ernakulam.